Your personal information matters to us. Here is a full account of how bq99 collects, stores, and safeguards your data.
Bq99 puts your privacy first. Here is a quick overview of our core data protection principles.
Every connection you make is protected with bank-grade 256-bit SSL encryption. Your password, payment details, and personal data are never transmitted in plain text.
Bq99 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services — that is our firm policy.
Identity documents and files submitted during the KYC process are stored securely on encrypted servers. Only authorized personnel may access them when necessary.
Your information is stored in internationally certified, secure data centers. Regular backups and access controls ensure your data remains protected at all times.
You can view, correct, or request deletion of your personal data at any time. You have full control over your information.
We are transparent about what cookies we use and why. You can disable non-essential cookies at any time and customize your browsing experience.
This Privacy Policy applies to all users of the bq99.win website and app. By using bq99, you are considered to have accepted this policy. Please read it carefully in full.
Bq99 (https://bq99.win) is a trusted online gaming platform serving players in Bangladesh and surrounding regions, offering slots, fish games, Sports Betting, bingo, and more. We believe your privacy is a fundamental right, and protecting it is our responsibility.
This Privacy Policy explains what data bq99 collects, how it is used, how long it is retained, and how it is kept secure. We believe in transparency, so everything is written in clear, straightforward language.
This policy applies to bq99's website, mobile app, and all digital services. Third-party websites or services fall outside the scope of this policy.
Bq99 collects only the information it needs. The table below outlines what data we collect and why:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age Verification & KYC Process |
| Contact Information | Phone number, email | Account verification and support |
| Financial information | Mobile banking number | Deposit & Withdrawal Process |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Betting history, wins and losses | Service Improvement & Responsible Gaming |
| Cookies & Tracking | Session data and preference storage | User Experience Improvement |
We do not collect data through any hidden means beyond what you voluntarily provide. What you submit at registration is all we keep.
Bq99 uses your information only for specific, legitimate purposes. The main reasons we process your data are:
We never use your data for advertising or marketing purposes without your consent.
One of bq99's firm principles is that your personal data is never sold. However, information may be shared in certain specific circumstances:
All third parties with whom data is shared are bound by strict confidentiality agreements with bq99. They are not permitted to use your information for any other purpose.
Bq99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies we use are:
You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
Bq99 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
Once the retention period expires, or upon your request (where legally permitted), your data will be permanently deleted.
Bq99 respects your full ownership of your data. You are entitled to exercise the following rights:
To exercise any of these rights, please contact our support team. We aim to respond within 30 days.
Bq99 is an adults-only gaming platform. No one under the age of 18 is permitted to use our services, and we never knowingly collect information from minors.
If you become aware that a minor is using our platform, please contact our support team immediately.
Bq99 employs industry-leading technology to keep your data safe. Our core security layers are:
Please keep in mind — no method of transmission over the internet is 100% secure. Always keep your password safe and avoid clicking on links from unknown sources.
Bq99 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website and update the "Last Updated" date at the top of the page.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team. We typically respond within 24–48 hours.
We respect your privacy and take every request seriously. Your trust is our greatest asset.
Here are the questions our users ask most frequently about our Privacy Policy.
Satisfied with bq99's Privacy Policy? Register now and step into an exciting world of 500+ games.