Bq99's Terms and Conditions — Complete Guidelines

1Introduction & Applicability

Bq99 (https://bq99.win) is an online gaming platform offering slots, fish games, Sports Betting, bingo, and more for players in Bangladesh and beyond. These Terms and Conditions ("Terms") apply to all users of the bq99 website and app.

Using any bq99 service means you fully agree to these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please stop using our platform.

Bq99 reserves the right to modify these Terms at any time. Continued use of the platform after changes take effect will be considered your acceptance of the updated Terms.

2Account Registration & Membership

To register on bq99, you must provide accurate and complete information. The name, phone number, and identity details you submit at registration must be genuine. Providing false information may result in permanent account closure and forfeiture of your balance.

• Each individual may open only one account
• Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be shared with or rented to another person.
• If unauthorized access to your account is detected, contact bq99 support immediately.
• Identity verification (KYC) may be required after registration

3Age Verification & Eligibility

Bq99 is an adults-only gaming platform. Anyone under 18 is strictly prohibited from using the platform. During registration, you must confirm that you are at least 18 years of age.

Bq99 may request government-issued ID (NID, passport) for age and identity verification at any time. Withdrawals may be placed on hold until the verification process is complete.

• Use by anyone under 18 is prohibited by law
• Opening an account in a minor's name is strictly prohibited.
• Accounts will be closed if age verification fails
• Deposits made without verification may not be refunded

4Deposit Policy

Deposits on bq99 can currently be made via bKash, Nagad, and Rocket. Funds are generally credited to your account instantly. If you experience any issues with a deposit, please contact support within 24 hours.

• Minimum deposit: BDT 50
• Maximum single deposit: BDT 50,000
• Maximum daily deposit: BDT 1,00,000
• Third-party payments are not accepted — please deposit only from a mobile banking account registered in your own name.
• Failed deposits will be automatically returned to the payment provider.
• Suspicious deposits may be held for investigation

5Withdrawal Policy

Withdrawals on bq99 are typically processed within 15 minutes. However, delays may occur due to identity verification, unmet bonus wagering requirements, or security reviews. All withdrawals are sent to the mobile banking number registered on your account.

• Minimum withdrawal: BDT 200
• Maximum single withdrawal: BDT 30,000
• Maximum daily withdrawal: BDT 50,000
• Withdrawals can only be made to the payment method used for the original deposit.
• KYC verification may be required before your first withdrawal
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first

6Bonus & Promotion Terms

Bq99 regularly offers bonuses and promotions — including welcome bonuses, daily cashback, referral bonuses, and weekly tournament prizes. All bonuses are subject to specific terms and conditions and may be modified or withdrawn at any time.

• Each bonus has its own wagering requirement (typically 10x–30x)
• Please read the terms carefully before placing bets with your bonus balance
• The same bonus cannot be claimed more than once.
• The referred person must become an active member to qualify for the referral bonus
• If bonus abuse or fraud is detected, the bonus and any winnings will be forfeited
• Claiming bonuses across multiple accounts is prohibited.
• Bq99 reserves the right to withdraw any bonus at any time.

7Gaming Rules

All games on bq99 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined. Neither bq99 nor any other party can control or alter game results.

If a technical error interrupts a game or produces an abnormal result, the affected round will be voided and the wagered amount refunded. However, any attempt to deliberately exploit system errors for gain will result in account closure.

• The rules for each game are provided in detail within the game itself.
• Any active bets will be saved if your internet connection is interrupted.
• The dealer's decision is final in live games
• A record of any technical issues during gameplay is kept on our servers.

8Prohibited Activities

Any activity that violates bq99's Terms and Conditions is strictly prohibited. The following actions will result in permanent account closure and may lead to balance forfeiture:

• Opening or operating multiple accounts
• Registering using another person's identity
• Bonus abuse or bonus arbitrage
• Using hacking, manipulation, or software to gain an unfair advantage
• Using the platform for money laundering or any illegal purpose
• Harassing or threatening other players
• Spreading false information about bq99
• Collusion or coordinated system fraud

9Account Suspension & Termination

Bq99 reserves the right to suspend or permanently close any account at any time for the following reasons:

• If you violate the Terms & Conditions
• If you register with false or incomplete information
• If suspicious activity is detected under our Anti-Money Laundering (AML) policy
• If age verification fails
• Upon court order or request from a regulatory authority
• If you request to close your own account

You will be given the opportunity to withdraw any valid balance before your account is closed, unless the closure is due to fraudulent activity.

10Responsible Gaming

Bq99 firmly believes that gaming should be a source of fun — never stress or addiction. We encourage every player to know their limits and play within them.

• Set your own daily or monthly deposit limit
• Take a temporary account break (1 day to 6 months) if needed
• Contact support to request permanent self-exclusion
• If gaming is causing family or financial difficulties, please seek help immediately.

For more details, visit our Responsible Gaming View page.

11Privacy & Data Protection

Bq99 takes your privacy seriously. We use 256-bit SSL encryption, and your personal data is never sold to third parties. Your information is used solely for service delivery, identity verification, and legal compliance.

• Information provided during registration is stored securely
• Payment details are never stored on our servers
• Your information is never shared with third parties for marketing purposes.
• To request deletion of your data, please contact support.

For more details, visit our Privacy Policy View page.

12Changes & Updates

Bq99 reserves the right to update these Terms and Conditions, in whole or in part, at any time. We will post a notice on the website for any significant changes. Continued use of the platform after any update takes effect constitutes your acceptance of the revised Terms.

The date of the latest update will always be displayed at the top of this page. We recommend checking this page regularly.

• The latest version of the Terms & Conditions will always be available on this page
• Previous versions will no longer be in effect
• If you have any questions, feel free to ask our support team.